Sending texts, recipients not receiving

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  • Updated 2 years ago
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I just signed up with Koodo on Friday. On Saturday, I sent a text to a long distance # in Canada, and on Sunday I sent 4 to another number in the US. Neither of those people received my texts.

It's a Samsung Galaxy S5
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Tammy Chamberlain

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Posted 2 years ago

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David, Mobile Master

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When you say 'Long Distance Number" did you put 10 digits in the To: box,   or 11?
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Tammy Chamberlain

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11
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David, Mobile Master

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That would be the problem, then. In Canada & USA you only need to use 10 digits. for Instance, a text to a friend in Vancouver might be 604 340 1234, in Halifax, 902 786 1234.
(Edited)