sending/receiving pictures by text message

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  • Updated 3 years ago
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I am on the Canada wide plan with add on for vm, cd and unltd messaging. Suppose to include send/receive pics but I've never been able to. when someone sends me a pic I receive a link to Koodo's self-serve, don't recall exact message but essentially still no go. Is there a setting on my phone maybe that's not on. I don't pay for data so leery about turning data on and incurring random data charges, although I have tried that. My understanding is I can receive pics as part of my u/l text messaging add on. sad face. Thanks for any help offered.
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Dianne Strilchuk

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Posted 3 years ago

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Yea unfortunately as far as I know you must turn on data to use picture SMS....
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Chris Petersens

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Yes, data needs to be turned on for pictures to go through. If you tried that make sure you have the right APN setting for koodo, otherwise it could be the issue.