Sending out my phone for repairs

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  • Updated 3 years ago
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I currently owe money on my account; would I be able to send my phone out for repairs through a koodo store if this is the case?

Phone is an HTC M9

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Scotty Paulino

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Posted 3 years ago

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Mayumi, Mobile Master

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If you bought your phone from Koodo, they should be able to send it for repair.
Also if it's not physical/water damage, they might be able to repair it under warranty.  They will contact you if it will cost you, then you can decide go for it or not.
You need to go to Koodo store (not retail store) and they will help you out.

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