Send my bills to me not holder of credit card used in last step

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  • Updated 4 years ago
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I would like to set up a koodo mobile account for myself, but the final step for set-up is to use a valid credit card. This is no problem, but I would like the bills to to come to me and not the credit account holder so that he is not involved in any pratical way. Is this possible or is the bill always sent to the credit account holder? Thanks
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Glyn Cooper

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Posted 4 years ago

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Mayumi, Mobile Master

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So I assume your account holder is receiving a paper bill.
You can switch to paperless which means you will receive a bill notification by text and/or email when your Bill is ready.
To do so... login to Self serve > billing > Change bill type / Notifications > choose "Go paperless" and follow the instructions.

After you receive your notification, log into your self serve account to see what charges are and pay it
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Jorden, Mobile Master

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If I'm understanding correctly you had to have someone else do the credit check for you to get the phone correct? The only way to get your name on the bill would be to do a credit check for you and then transfer the account into your name.

If paperless works for you follow Mayumis suggestion, if you'ld rather have paper bills and don't want to print them yourself change the address in self serve to your address. It'll still have that other persons name on it but you'll get the bill in the mail instead.
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If you decide to do a transfer of ownership, this is the process.

The account owner will call in and request the transfer. There is a $25 fee that the new account gets. Then the person who wants to take it over will call in (or if you are already there with the account owner) will set up the new account. When it comes to the credit check, if you do not have a credit card, you can use SIN & Drivers license. There must be 2 pieces of ID from the above mentioned in order for a credit check to be done over the phone. Assuming the credit check passes, the transfer gets completed then the bill for your phone will be sent to you under your name.
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Timo Tuokkola, Mobile Master

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Not involved in any practical way. Except for the fact that if the bill goes unpaid it's his credit that will suffer. And the fact that he's the one collection agencies will go after.

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