send and receive picture messages without having to turn on cellular data

  • 2
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
My old HTC One V could send and receive MMS picture messages without having to turn on cellular data. So there was never any worry that my small data plan would be exceeded. Not so with my new Moto G and Moto E that require data to be ON. Surprise! Even though data is not actually charged to my plan when MMS are sent there is the likelihood that some other app will use data when it is enabled.

Are there any newer phones that don't need data on to send MMS? I assume it was due to being on the older GSM/CDMA network and the 3G/4G networks require data to be on.

The suggested workarounds for this, ie. use another app like Whatsapp that send data over wifi are at best awkward. You can only send/receive to another Whatsapp user and it doesn't work if you are away from wifi.
Photo of Don Whyte

Don Whyte

  • 240 Points 100 badge 2x thumb

Posted 3 years ago

  • 2
Photo of Mitchell Palmater

Mitchell Palmater

  • 12,996 Points 10k badge 2x thumb
Koodo added a Data block add-on that costs $2 and blocks all data except picture messages.
That would be the best way to do it.
Photo of JM


  • 250 Points 250 badge 2x thumb
Shouldn't the Data Block w/ Pic Msg add-on be free if unlimited MMS is included in the plan? It should be Koodo's responsibility to provide the benefits of our plans, and customers shouldn't be charged for a feature that is absolutely required in order to deliver on the promises of the plan.
Photo of Ivan

Ivan, Mobile Master

  • 96,634 Points 50k badge 2x thumb
I think it should be a free option. I suppose Koodo's reasoning is that it does what anyone can do manually on their phone, but don't want to for whatever reason. Kind of like charging for calling support for things that a customer may do on their own via Self Serve.
Photo of JM


  • 250 Points 250 badge 2x thumb
I don't know how to do this manually on my phone, as I don't understand the instructions or my phone is not very advanced, and even when I went to add data, the add-on is not available on self-serve and I hung up after hearing the voice warning that I would be charged $10 for asking for customer service. So I guess I'll just not have data or whatever block I need until I can get a friend to figure it out for me (for free).
Photo of Don Whyte

Don Whyte

  • 80 Points 75 badge 2x thumb
I don't think they would charge $10 to activate a feature that isn't available on self serve...maybe ask when you call in and before they start making changes for you.
Photo of Daniel

Daniel, Employee

  • 5,712 Points 5k badge 2x thumb
Hi JM! I can confirm what Don Whyte said. You won't be charged a customer service fee for something you can't do on your Self-Serve :)