selfserve problem

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I want to keep my phone but add to my package. It will not let me go to check out, it wants me to pick a new phone. How do I get to check out with out picking a new phone?
Photo of B C


  • 70 Points

Posted 5 years ago

  • 1
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
What do you mean exactly? If you are saying you want to keep your own phone then you have to buy a SIM from Koodo. The site will let you just do that exactly.
Photo of Dennis

Dennis, Mobile Master

  • 195,964 Points 100k badge 2x thumb
If you are in self serve, are you looking to change your plan? If so just go to the Plans and Add-ons tab and select plans.

If you are looking to sign up with koodo, and you want to use your own phone you have to buy the sim card only without selecting a plan

This conversation is no longer open for comments or replies.