Self Serve: multiple lines on single account

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  • Updated 4 years ago
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HootSuite App

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Posted 4 years ago

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Ivan, Mobile Master

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I don't see any way to do this in Self Serve. I'd recommend calling Customer Support.
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Mayumi, Mobile Master

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I'm a little confused.
Do you have multiple lines under one account?
Or do you want to add multiple line under your account?
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You can create multiple manager profiles, each associated to a different line on the account. Just follow these steps:

1. Register again with a different email (probably the other user's email).

2. Specify the number you want to give them access to (they will be able to change the plan, view usage, etc. on this one line only).

3. Authorize access to that line using the owner profile that should already exist

To my knowledge there is no limit to the number of managers you can have associated to your account.