Self Serve JUST letting me change email

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 611 mention

I'm not able to use the self serve. I have been trying to access my koodo self serve lately--with both Chrome and Safari--but whenever I log in, I just get to the My Profile tab where I can only change my email address/passwords etc. I want to view my bill and actually use self serve! Suggestions?
Photo of Marcus Corbould

Marcus Corbould

  • 140 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
It sounds like the account was disaccosiated with the self-serve account. A quick call to *611 and they can fix it within 5-10mins

Is there an option when you log in to link an account or anything?

This conversation is no longer open for comments or replies.