self serve activation

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I am trying to set up my self serve account but when I click the link it opens a new window and says no account is linked to this profile. What can I do?
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Shauna Dye

  • 70 Points

Posted 4 years ago

  • 1
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Dennis, Mobile Master

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You need to call into Koodo at this point. It looks like there was an issue when your account was setup.
*611 on your Koodo cell. It's a free call
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John Lee

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You were signed up as an administrator or such. It's a common error.