self seve error

  • 2
  • Question
  • Updated 7 months ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

When i try to log in, they always show "You're still waiting to be approved" and "Looks like this account has already been linked to another email address" like that. I didn't make other account, help me please
Photo of JongIn Kim

JongIn Kim

  • 92 Points 75 badge 2x thumb

Posted 7 months ago

  • 2
Photo of Camilo_A

Camilo_A

  • 31,746 Points 20k badge 2x thumb
Hi there!

It seems like your e-mail address is already attached to one profile...

For this I suggest you contact Koodo to get your profile deleted and your e-mail address detached from any other profile, and then create a new one...

After Koodo creates your online account, you will receive an e-mail to complete process and this shouldn't take more than a few minutes. 
Photo of JongIn Kim

JongIn Kim

  • 92 Points 75 badge 2x thumb
I really appreciate it! Thank you

This conversation is no longer open for comments or replies.