Self serve setup

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  • Question
  • Updated 2 years ago
  • Answered
Recently got myself a koodo plan and was told that when i get home i should recieve an email for self serve account setup. A day later and im still waiting for said email. Is there anyway i can get one sent to me or even a link to make an account?
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keaghan Ciammaichella

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  • confused

Posted 2 years ago

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Paul Deschamps, Mobile Master

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Im getting an error saying the information does not match. I have triple checked all the spelling and still no luck.
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Bernard, Official Rep

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Facebook direct message.
I cant find your FB info. If i post it then delete it will you be able to see it in the email notifications?
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Bernard, Official Rep

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Yes.
Sent the account # , did you get it through facebook messenger by chance?
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Bernard, Official Rep

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Got it! Let us look into it.