self serve registration

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  • Updated 4 years ago
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I still can't register my self serve with the link provided... Phone number doesn't match account. That's what it says
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Joy Opurum

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Posted 4 years ago

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Photo of Daniel Gunn

Daniel Gunn

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Hi Joy,

Are you trying to register for prepaid or postpaid self serve? They both use different web pages so that could be the reason you're getting an error.

Here's the prepaid self serve registration page if you haven't tried it already:


Here's the postpaid self serve registration page as well:

If you still get an error, you will need to contact customer service and have them help set up your account properly. *611 from your Koodo phone, it's a free call!

Hope that helps :)

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