Self Serve Log on issue

  • 1
  • Question
  • Updated 9 months ago
I am receiving this message while attempting to log in to self serve.

Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved.

My problem is that I can't recall what other email was possible used.
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Jordan McArthur

  • 70 Points

Posted 9 months ago

  • 1
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Allan, Mobile Master

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You will have to contact Koodo to fix this. You can send them a message via Facebook or any of the options in the contact us section below.