Self Serve - Location specific plans not found (SK Specific)

  • 1
  • Question
  • Updated 2 years ago
  • Answered

I have recently signed up for the talk plan about a month ago and want to change to the SK $48 dollar plan (5 Gig with unlimited calling) but when I log in and select change plan, I just get a generic list. 

Seems like the plan is not selectable through self serve.  Any ideas?

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Brandon Gee

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  • frustrated

Posted 2 years ago

  • 1
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David, Mobile Master

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If you reside in SK, you can call in and ask for that plan or similar ones to be applied.
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Brandon Gee

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Would I be charged the $10?
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Bernard, Official Rep

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Contact us on Facebook direct messaging for your request Brandon.
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Paul Deschamps, Mobile Master

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No you won't be charged as its something you can't do yourself through self serve, your only charged for getting them to do something you can do yourself through self serve.
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Bernard, Official Rep

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You are going to wait long on the phone. Make it easy for your self Brandon. Use Facebook to contact us.
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Dennis, Mobile Master

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Be warned that if you do not have a SK number and do no reside in SK that you will not be able to switch to the SK region plan