Self Serve gets message "You're still waiting to be approved"

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  • Updated 1 year ago
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Opened the account a week ago and I did get the email asking me to verify the email account but still get the "waiting to be approved" message when trying to login.  I believe I'll need a custom rep to help?  Please help.  Thanks.
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Matt

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Posted 1 year ago

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David, Mobile Master

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Yes, it looks like your account needs a reset. Simplest form of contact would be through PM on Koodo's Facebook Page, or DM from their Twitter page.
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Matt

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Thanks.  I've contacted them on Facebook and filled the authentication form.  Let's see if it can be resolved soon.  Thanks

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