Self-Serve Function Unavailable

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  • Updated 3 years ago
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As a monthly customer, I get a "404 Page Not Found" error message when I try to open the "Self Serve" site.
I would like to view my bill online to avoid getting charged $2 a month, but I am unable to do so. Please advise how to view my bill online.
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Aiden McEachern

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Posted 3 years ago

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Aiden McEachern

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To access this account you need permission from the account owner. If you are the account owner, log out and try again.

It may be a log-in error as the above message consistently shows up when I try to view pages on the site.
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Tayeb A, Employee

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Hey Aiden,

This link should help: http://help.koodomobile.com/self-serv...

If you still experience difficulties, call *611 from your Koodo phone or 1-866-995-6636 from a landline to reach our Customer Service (Option 5). We'll take it from there.

Our hours of operation are:
Monday – Friday: 9am - 9pm
Saturday & Sunday: 9am - 7pm

Have a great weekend!

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