self serve

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  • Updated 3 years ago
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how can I register on koodo self serve?? I have tried and tried with no success.
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Nelly Allan

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Posted 3 years ago

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Mayumi, Mobile Master

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Postpaid or Prepaid?
http://help.koodomobile.com/self-serv...

What error message did you get?
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Nelly Allan

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it just keeps asking me to change my password although my password has been verified.
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Mayumi, Mobile Master

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You set up your account as a manager instead of the owner. Call customer service *611 from your Koodo phone, and tell them you can't access to self serve account. They will fix it for you
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Nelly Allan

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also it says: We're unable to process your request. Please try again later. Help!
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Pierre

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Hi Nelly!

We would be happy to help you with this but we don’t have access to your account here.
As suggested by Mayumi, the best thing to do would be to contact our Customer Service by dialing *611 on your Koodo Mobile phone or 1-866-995-6636 from a landline. One of our reps will be able to fix it for you.

Thank you.

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