security problem

  • 1
  • Question
  • Updated 3 years ago
  • Answered
My samsung 6 edge keeps telling me that I have a security threat. I have restarted it, and scanned it. still keeps coming back. how can I fix this?
Photo of Eric Newcombe

Eric Newcombe

  • 140 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
What exactly is giving you that notification? What app? What website?
Photo of Eric Newcombe

Eric Newcombe

  • 140 Points 100 badge 2x thumb
It's coming through my divce security on my phone
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
What are you using as security on your phone?
Photo of Eric Newcombe

Eric Newcombe

  • 140 Points 100 badge 2x thumb
360 security
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
Alright, it should also tell you what the security threat is. If you need assistance using that app, you should contact the maker of it.
Photo of Eric Newcombe

Eric Newcombe

  • 140 Points 100 badge 2x thumb
It's not a app. It's firmware
Photo of kenny azn

kenny azn

  • 914 Points 500 badge 2x thumb
I am a little confused here, 360 security sounds like Norton's and galaxy s6 edge's device security is powered by McAfee.
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
360 security is also the name of an app available on the play store
Photo of rikkster

rikkster, Mobile Master

  • 67,084 Points 50k badge 2x thumb
Have you turned on Samsung's Knox feature? It might be seeing the app as a security threat. 360 Security is an antivirus app available on Google Play.

https://play.google.com/store/apps/de...
Photo of Eric Newcombe

Eric Newcombe

  • 140 Points 100 badge 2x thumb
I have removed 360, and set up KNOX. I'm still getting a notification telling me that I have a security problem with a unotherised user.
Photo of rikkster

rikkster, Mobile Master

  • 67,084 Points 50k badge 2x thumb
Go to: Settings > General > Security > Security update service > Auto update security.

https://www.samsungknox.com/en/produc...
Photo of Eric Newcombe

Eric Newcombe

  • 140 Points 100 badge 2x thumb
This is what I'm seeing
Photo of rikkster

rikkster, Mobile Master

  • 67,084 Points 50k badge 2x thumb
Hold the Power button in for a few seconds and and select 'Restart phone' from the menu. Changing the security level from 'high' to 'normal' should also fix the problem.

High- Blocks all unauthorized actions. For each such action, you will see an access denial message and be able to stop unauthorized apps.

Normal- Blocks only unauthorized actions against the essential system resources: kernel, container, and so on.

https://www.samsungknox.com/en/faq/my...

To check the SE (Security Enhancements) status, go to: Settings > About device.

The SE status, which is called 'SELinux Status' on some devices can be set to either:

Enforcing - SE for Android is enforcing the loaded policy. Your device is actively protected from security threats and malicious apps will be denied access.

Permissive - The SE for Android policy file is loaded, but your device is not enforcing it. If a malicious app tries to access a resource that it is not allowed to, the access will be logged but not prevented. This mode is intended for testing and debugging. It generates log files of denied app and allows Samsung to identify new app threats and update its policy files.

Disabled -The SE for Android infrastructure is not enabled, and there is no policy file loaded. Log files are not generated and your system is vulnerable to security threats.
Photo of rikkster

rikkster, Mobile Master

  • 67,084 Points 50k badge 2x thumb
I've just read an article over on the XDA Developer website regarding this error and according to one poster, Samsung reports that there is no fix for this problem. A new S6 Edge was delivered to Leanne and she reports that the 'unauthorized actions detected error' message is no longer appearing on her new phone.

http://forum.xda-developers.com/galax... (see posts 16, 18, 20, 23 under leanne).

This conversation is no longer open for comments or replies.