Seasonal suspension

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  • Updated 2 years ago
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How can I initiate seasonal suspension? Neither Koodo phone numbe will work from Florida.
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nancy mcrae

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  • frustrated

Posted 2 years ago

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David, Mobile Master

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Both numbers should work. The 800 number is US and Canada; the other is world-wide.

Are you calling after 9:00 AM in the time zone where your phone is normally located?
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Dennis, Mobile Master

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Are you on prepaid or postpaid?
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nancy mcrae

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Numbers do not work. Even tried Via Magic Jack. Am on postpaid charged to credit card
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Dennis, Mobile Master

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Is roaming enabled on your phone or is roaming blocked on your account?

Is there a phone network connection?  What network is it connected to?
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Jru Gordon

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Have you tried calling from a pay phone or a landline? 1-866-995-6636

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