Seasonal Hold Options with new phone + Tab Plus

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  • Updated 2 years ago
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I just got a new phone with Tab Plus. Can I go on a Seasonal Hold Plan while still paying off my Tab? Or could I go on the Seasonal Plan without paying my Tab and resume my plan + Tab upon my return?
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Heather Stone

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Posted 2 years ago

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Anna

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Hey Heather! Congratulations on your new phone :) Your account has to be active for a minimum of 1 month before you can go on the Season Hold. Once on the Seasonal Hold, you will be charged $15 for the plan + your Tab fee. So you'll be paying $15 for the Seasonal Hold + $21 for the Tab Plus for a total of $36 plus tax every month! Once you return, simply log into your Self-Serve http://koo.do/21nLh0D account and pick from one of our in-market rate plans to start using the services again :)
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Cornfed 710

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Sorry to hijack the thread, I can't figure out how to start a new one.

I was just curious if being on seasonal hold still counts as the account being active. Because I'd like to pay my tab in full, but it says I have to be active for 90 days, so being in seasonal hold, will it count towards the 90 days?
Thanks
Scott
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Melissa, Employee

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Hey Scott! Yes, the account does remain active when you're on seasonal hold. Hope this helps! 
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Cornfed 710

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Thank you so much for the reply

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