Galaxy Ace 2 X goes blank and freezes during phone calls

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  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Good Morning, The screen on my wife's Galaxy Ace 2 X quite often goes blank and freezes during phone calls is there a way to prevent this from happening?
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Chris Taylor

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Posted 5 years ago

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Chad Burr, Mobile Master

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It's the proximity sensor which keeps your face from activating buttons on the screen

Turn it off via call settings.
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Chris Taylor

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Thank you I will try that.

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