Scrap the Samsung

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  • Updated 5 years ago
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Get rid of the Samsung phones!! They are AWFUL. I've had both versions of the "Galaxy ACE" now, and they both suck equally. Conversations cut off mid-call, names and numbers switched without my doing, constant freezing. Seriously, this is the worst phone I've ever seen. I know 3 people with the same phone and they all say the same thing. Why on earth do you promote this thing? It makes you look bad. I've been using the HTC "loaner" phone while my crappy Samsung is being "repaired" (I'm sure it will make no difference) and it's SO much better. Easier to use, smaller, more reliable, the way a phone should be. I'm reluctant to return it and go back to the Sham-sung.
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ssh

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Posted 5 years ago

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Zaphod Beeblebrox

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Samsung is a pretty solid brand overall. The Ace lines, I'll admit are pretty bad, but that's about it. They are pretty basic phones. The S2, S3, S4 phones are decent depending on what you are doing with them. The Samsung Evergreen was a pretty popular phone when it was releases and only the last couple of months is when I noticed a spike in issues with them. the first Ace was a horrible device, to be honest. So ya, I think Koodo is going to keep Samsung for awhile.

Just because the Ace is a bad phone, does not mean the entire brand should be boycotted.
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Some random Mobile Master, Mobile Master

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Lyra, please be aware that you cannot compare a basic, entry-level $150 phone to a $700 beast. Of course the performance will vary. Koodo offers entry-level devices because people ask for them. If you had a Galaxy S3, S4 or even the S2X in your hands, you would have been amazed :) But of course, the price ain't the same.

Riding in a Ferrari must be lots of fun. However, most of us need to be content with somewhat "slower" Fords and Toyotas :P All because of price!
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Chad Burr, Mobile Master

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Not me, I rock the Bow-Tie. The HTC one V loaner you've got has its own problems too. There's a new phone on the lineup called the Samsung Discovery. Maybe ask if you can just trade. If not the phone is cheap enough to buy out of pocket. Be aware though, it too is an entry level device. The Nexus 4 is a great value now. For a little extra you can get a really awesome piece of hardware
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Marcus Fenix

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Bow-ties are cool ;).
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Ryan Rickwood

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I had the galaxy as well and both phones had to be replaced within four months because of the battery
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Paul Deschamps, Mobile Master

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It's not with Samsung devices, With Android phones more than anything you get what you pay for and you can't expect much out of a low end low priced device. If low end devices were as good as the high end devices that cost 5 times the price than why wouldn't everybody just buy the lower priced devices? The only device out right now that has a fairly low price that is as good or better than the high end devices it's the LG Google Nexus 4, it's a high end device at a low end price grab one if you don't have much cash to spend you'll be amazed.

Also if your HTC Loaner is the HTC ONE V then you must not have had it long because it's got a bunch of problems, much more than the Ace 2x why do you think they don't sell that phone anymore.
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Marcus Fenix

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Koodo cannot be held accountable if a line of phones goes bad. Koodo has no way of knowing if a phone is going to have issues or not. Phones are made in batches(by the manufacturer) and one batch may end up having something wrong with it(most times, it has to do with the software that the quality testing did not catch. This is normal as with any quality testing, things can end up getting missed).

For whatever reason, the Ace line was been subpar. Topper did nail it with the fact that the Ace line is also generally a basic touchscreen phone.

I have a Samsung Nexus S and have used it for the last 2.5 years, very little in the way of issues.

Don't condemn the manufacturer entirely just because 1 line of phones end up being bad.

That's just how electronics go.
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Ivan, Mobile Master

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Samsung is a pretty terrible brand overall. I don't understand how people claim it's "good overall" when the majority of their products are crap or near-crap.

Yes, Samsung makes a few great products - their flagship phones. Anything less than flagship with Samsung sucks, be it phone, tablet, laptop, television, etc.

You can make a cheap phone without it being crap.

That being said, your loaner phone may actually be worse than the Samsung but you may have lucked out with that unit.
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Marcus Fenix

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What on earth are you talking about? I've had a cell phone, a computer monitor and a flatscreen tv from Samsung. All 3 never had any issues.

Samsung IS a solid brand. Samsung may make the phones, but they are not the ones that program the OS.
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Paul Deschamps, Mobile Master

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I've also been buying Samsung phones even before smartphones and never ever had a single issue with the probably 25 Samsung phones I've ever purchased nd that's of all price ranges.
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Chad Burr, Mobile Master

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The Samsung R451c was a total pos
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Marcus Fenix

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Every cell phone manufacturer is going to have crap phones. That's just how it goes. Blackberry 9300, Motorola Razer, LG Optimus chat.

Let's not try and pin all of this on Samsung, because it's not just them that have a few crap phones.
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John Lee

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I think Samsung is a solid brand. My family owns few of their products like phones, TVs and laptops. We never ran into any problems.
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G R

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Why would a company drop a top selling brand? Yes, the Samsungs have amongst the worst rated RF antennae in the smartphone category, but have among the highest sales in said category, even overlapping Apple, which, until recently, refused to sell in the country with the highest penetration of mobiles--China--and partnered with the largest mobile carrier in the world--China Mobile--to try to overtake the market.

Some people like Samsung for the product lineup, including low-end and high-end devices within the technology they market to. Some like the innovation and price-to-ratio. Other like it because they are not made or assembled, for the most part, in the Asian country of manufacture that people prefer they not own a high-end device from.

Do you have a lot of apps running in the background? Did you compare the specs of the Samsung you have vs. the HTC loaner? Where you making calls in the same area with both phones? Variables that will make the difference.

Oh, btw, its SamSuck, not "Sham-sung", for the defamation variation.
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John Lee

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It's great that you have a opinion on a certain company. Some people hate on Apple, some people will hate on Samsung too but this isn't the place to express your anger. If you don't like their products, you don't have to buy them.

Koodo has different products so they target and attract customers with different needs. Simple as that.
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G R

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What anger? I'm giving my views on market conditions; something a simple google search can easily bring up, and reviews from tech reporters and business journals will bring up better informed whitepapers. I guess you're too good for research, and should take your own advice and express your own anger and bias someplace else.

Btw, at what point did I mention which products from which companies I own?

I may own Samsung products, I may also own Apple products. I was merely using the two as examples; one that was brought on by this thread, the other recently hit the trade reports. I simply stated the potential of buyers' mind, and how marketing professionals choose to target their offers.
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Moto G

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Hey GR thanks for the RF Info i will definitly research RF before my next purchase.
Also. I have the S2X which hot spotted without issue rain, sleet and snow, until this year. I live west of Thornton ON in middle of open farm country. Just found out that Bell Installed cell tower about 1000 meters down the road. Is it possible that said tower could be influencing my lack of reception?
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Some random Mobile Master, Mobile Master

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Bell (Virgin) and Telus (Koodo) have a shared network, so reception is equal between the 2 companies (and their flanker brands). In any case, the Bell tower should actually HELP you!
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Mike

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I have a Galaxy Ace II x and a Galaxy Discover. Both are fantastic phones. They work smoothly, and do everything I need them to do and expect from a basic smartphone.

Anyone who compares the performance and functionality of a $700 S4 to a $150 Ace II x, may need a life lesson or two...
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Mark Kokolsky

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I think with phones like the Ace and AceIIx its more about managing expectations. Your getting an entry level smartphone and a lot of people expect them to do everything a flagship model does. Unfortunately it just doesn't work like that. The Ace and AceIIx are great little phones for what they are, the Galaxy Ace is actually one of Canada's best ever selling android devices. The problem is that most people who come on here expect a lot out of a phone, and sometimes these entry devices just cant keep up with what we want them to do.
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Chad Burr, Mobile Master

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Best selling because of brand recognition and price point IMHO.
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Timo Tuokkola, Mobile Master

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Best advice I can give: if, when buying a smartphone, you have ANY expectations of what it should do, you are already beyond the capabilities of an entry level device. Entry level means just that, a basic device for someone who has never used a smartphone before, and even then they'll usually outgrow it within a year.

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