Scam Triton Global

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  • Updated 4 months ago
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I was charged $4.99 + tax on my Koodo bill for a call to a toll free
number from Purolator. I got connected to Triton Global instead. When called Triton Global, I was advised that I have dialed a "number which was not in service" and there was a recording advising that I can get directory
assistance at the cost of $4.99, by pressing 1. The problem is that
before pressing 1, there was no recording advising that it would cost me $4.99 but just: "to obtain the number, press 1" and nothing else.They did not mention a $ amount for the service to connect the call to Purolator. This is a real scam. I called Triton and the lady on the phone was very rude. I want a refund immediately on my Koodo account under phone number 905-626-XXXX. I also do not EVER want to hear about this company again.CRTC should do something about this company. Koodo should not affiliate with this company. I also called Koodo but they say they can not do anything.
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Markus G

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Posted 4 months ago

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Timo Tuokkola, Mobile Master

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Triton Global is a third party company unaffiliated with Koodo. You will need to dispute any charges with them directly. http://tritonglobal.ca/do-you-have-ph...
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Dinh, Mobile Master

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hi Markus,
You could actually go to CRTC and make a complaint yourself  https://crtc.gc.ca/eng/phone/plaint.htm
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Lucy Goguen

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Small claims is quite affordable and real media would jump at covering this topic. How many more were scammed and is koodo indirectly responsible will be the questions in court. How many more were harmed from this practice? If so will there be a class action like the one bell was involved in? It could be worth your while to pursue. First consultations are usually free in these sort of cases. Try yellow pages for a lawyer who specializes in these types of cases.
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Erwin

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Which Bell lawsuit are you referring to?
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Markus G

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I did file a complaint with CRTC. I'm sure any leagal action would be a expensive venue.

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Dennis, Mobile Master

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What phone number did you call to get connected to Triton Global?
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Markus G

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I called 866  340 4990 to reach customer service from Triton.

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