scam?

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  • Updated 3 years ago
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a month ago koodo call me and he ask me that they can automaticly pay bill from your visa every month. then i told them my card #. so it should be pay bill from my visa aotomaticly , but is that scam? because koodo still ask me to pay bill
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Tatsuro Koshiishi

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Posted 3 years ago

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Cameron Jones

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Pre-auth payment definitely has its benefits, and am wondering if something is being lost in translation. If you are in arrears with payments, Koodo WILL contact you and recommend pre-auth payment or immediate payment with a credit card so you can avoid being in arrears again. If this wasn't the case, check in your self serve account if you're set up for pre-authorized payment with credit card. If no, report your card compromised to your bank but you should also look at your credit card statement to see if anything out of place is happening in that end.
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Mayumi, Mobile Master

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Was it really from Koodo? Did you check your account?
I don't think they would call you to set up pre-authorized payment.
I would contact cc company to hold/suspend any payments if there was suspicious activity.
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Cameron Jones

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They will contact you if you're in arrears and suggest pre-auth set up or if a credit card you have with them got rejected. I'm assuming unless corrected, that this was the case
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Mayumi, Mobile Master

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I didn't know they would call you like this case. I guess I'm luck I never received call like this before :)
Add: I have received a scam call before. They demanded payments for something I never used.
That's why I thought he might received a scam call.
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Cameron Jones

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It happened to me, life gets busy and missed payment. That's when suggestion for pre-auth enrolment was made to me so I took them up on their offer for peace of mind!
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Dennis, Mobile Master

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Preauthorized payment can be setup via self serve. However it does take a full billing cycle to come into effect. I would call Koodo to see if your card number was recorded. Also check your card to any suspicious activity.

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