I got a message from 5371, is this a scam?

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  • Updated 4 years ago
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I got a message from 537-1 wondering if it's a scam or not saying im $50 over my limit
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Doge McDogeington

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Posted 4 years ago

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Mayumi, Mobile Master

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I never receive this kind of message from Koodo.
Did it say from Koodo? Did you go over your data or talk minutes?
You can always check your usage through your self serve or Koodo app.
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Ahmad

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I suggest you call *611 and speak with a rep who can look into your account and see if there is anything actually wrong.
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Timo Tuokkola, Mobile Master

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If you run up more than $50 in data overage charges your data will be capped by Koodo per CRTC regulations unless you ask them to switch it back on. Is that what the text message is advising you of?
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Robert, Mobile Master

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It would totally make sense that it comes from Koodo!
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Doge McDogeington

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If I dont type anything back what will happen, and what if I do?
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Timo Tuokkola, Mobile Master

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Assuming your data is indeed capped at the $50 overage, it will simply remain off until the start of the next billing cycle, when you receive a new bucket of data to use.

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