Saying no service :(

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  • Question
  • Updated 2 years ago
  • Answered
I have topped up online for the first time since I have been activated and it is showing I have no service. I just returned from 2 weeks in Cuba and did not use my cell except for wifi, I am not sure if I turned off something I shouldn't have :( I need help lol
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Brandie Pottle

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Posted 2 years ago

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Chadwick, Mobile Master

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You could try toggling airplane mode off to on. And then reboot.
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Mathieu, Mobile Master

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Turn your phone off, remove the SIM card and let it sit for a few minutes. After that, put the SIM card back in, turn the phone on and you should be all set!
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Melissa, Employee

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Hey Brandie! Did the above suggestions work? Keep us posted!

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