Samsung not turning on properly.

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  • Updated 4 years ago
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My phone was low on battery, So I went to plug the phone in the charger and it shut off by itself. Now every time you press power it shows the black screen with white writing. Then it goes back to black screen again.
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Tonia Lynn

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Posted 4 years ago

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Jorden, Mobile Master

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What does the writing say? How long have you left it plugged in?
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Tonia Lynn

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Writing says GT-F72601 (first screen that usually shows when you turn mobile on). And I left it plugged in over night. Still doing the same thing. Tried another Samsung charger to see if it was charger. That did not work either. I tried taking the battery out for a minute and putting it back in. Tried reset (pressed both buttons at once). Is there anything else that I can try?
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Jonathan I, Mobile Master

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I can't find a single thing on Google with that model #. The only result is this topic. It could be the battery not holding a charge anymore or maybe it's just shot. Find out what model phone it is and see if you can buy a replacement battery. If it's a Koodo phone and its under 1 year old, then call and ask about setting up warranty servicing.

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