samsung galaxy note 2 smart phone goes directly to voice mail instead of ringing

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Photo of Erwin Walkey

Erwin Walkey

  • 80 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Daniel Kim

Daniel Kim, Mobile Master

  • 34,736 Points 20k badge 2x thumb
Try a battery pull out or resetting network settings.
To reset network settings, It should be something like
Tap Menu >Tap Settings > Tap Wireless and Network > Tap Mobile Networks > Tap Access Point Names >Tap Menu > Tap Reset To Default
How long have you had this problem?
Photo of Erwin Walkey

Erwin Walkey

  • 80 Points 75 badge 2x thumb
the phone is 3 weeks old and it is an intermittent problem. it has full bars and my wife has the same phone with no problem all settings are the same on both phones. she can be right beside me and i call her her phone it rings. she calls me it goes to voice mail. next time it will ring, then go to voice mail . very strange I have tried turning it off pulled the battery removed sim card all with the same results. Very Strange only one phone doing it
Photo of Daniel Kim

Daniel Kim, Mobile Master

  • 34,736 Points 20k badge 2x thumb
That is pretty strange, since you still have warranty you can bring it to a koodo kiosk and have them take a look at it.

This conversation is no longer open for comments or replies.