Samsung Galaxy II X Stopped Working

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  • Updated 4 years ago
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My phone suddenly turned off yesterday, and now it won't get to the lock screen. It's stuck on the samsung animation. What do i do?! Where do I find out how long the warranty on my phone is?
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Posted 4 years ago

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Chad Burr, Mobile Master

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You're stuck in a boot loop, you'll need to use the recovery mode to perform a factory reset

Remove the battery from the phone
Reinsert the battery
Press power and volume down simultaneously for about 5 seconds

You'll get into fastboot mode

Using the volume down button to scroll, select factory reset and press the volume up key

This will return your device to the state it was in when you got it. Unfortunately your data will be gone.

The warranty is one year from the date of purchase
it's the S2x, my mistake for not specifying. I pressed power and volume down, and it gave me two choices, volume up to use my own OS, or volume down to restart
volume up would be if i wanted to download a custom OS, i don't know what that means..
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Chad Burr, Mobile Master

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Sorry for the S2x it's both volume keys and the power key. Once you feel it vibrate release the power key
Awesome, it was slow getting to the next page, but it worked! Thank you so much!
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Chad Burr, Mobile Master

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Yeah I forgot also to mention the first boot up after this procedure will take longer than usual. Good to hear it's working.

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