Samsung S5 Neo . However, it has never been able to open any mms, which are supposed to be unlimited. Data is off, WIFI is on. Please help

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Samsung S5 Neo. Cannot open mms messages. Data off, have WIFI access.
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Alex Wilson

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  • frustrated....

Posted 4 months ago

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Paul Deschamps, Mobile Master

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Official Response
Mms have to go through your cellular data so you need it on. They do not go through wifi at all.
If you don't want to use data other than to send and receive mms then you need to add a $2 addon to your plan through self serve, this will allow mms to go through while blocking all other data usage.