Samsung Galaxy SIII SGH 1747M - New plan but unable to access data.

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

As above!

I've recently switched to a plan with data. It continues to work with Wifi on, but not without. I've checked to ensure I've entered the next billing cycle & I have. So the issue seems to be with the device? I'm not sure how to alter the APN settings. According to my internet search, the APN may be the issue.

Thanks!
Photo of Deaydrea Camille

Deaydrea Camille

  • 70 Points

Posted 3 years ago

  • 1
Photo of Justin Robichaud

Justin Robichaud

  • 5,002 Points 5k badge 2x thumb
Hey Deaydrea!

This section on the website will help you configure the APN settings. Just select 'Android' and find the APN setting name.

http://help.koodomobile.com/plans-add...

If it still doesn't work after that. Try pulling the battery and SIM Card and rebooting. If both of those fail, give tech support a call.

1-866-99-KOODO (1-866-995-6636)

Hope this helps!

This conversation is no longer open for comments or replies.