Samsung Galaxy SIII - Incoming calls go straight to voicemail

  • 2
  • Question
  • Updated 3 years ago
  • Answered
Samsung Galaxy SIII - Incoming calls go straight to voicemail - just switched to Koobo 
Photo of Ronald Rose

Ronald Rose

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 2
Photo of Natasha Thompson

Natasha Thompson

  • 322 Points 250 badge 2x thumb
what plan do you have?
Hi Ronald,  if by chance, you ported your number over to Koodo from another provider, the incoming calls may go straight to voicemail until the port is successfully completed, which can take from a few minutes to a few hours (and in rare cases a whole day).  If you did not port your number over from another provider, then I'm sure the others will chime in with other suggestions :).
Photo of Dennis

Dennis, Mobile Master

  • 196,080 Points 100k badge 2x thumb
Reboot the phone.

And make sure Blocking mode is not set in your Settings
Photo of Tayeb A

Tayeb A, Employee

  • 18,208 Points 10k badge 2x thumb
Hey Ronald, have you tried rebooting your phone as Dennis suggested? Do you still need help?

Keep us posted!

This conversation is no longer open for comments or replies.