Samsung Galaxy S7 still 6.0.1

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  • Updated 3 months ago
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  • (Edited)
I have a S7 that won't update it's still stuck on 6.0.1 and when checking manually or through smart switch it says it's up to date
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Tom s

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Posted 4 months ago

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Goran, Mobile Master

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Now that's odd. You might have to factory reset your phone to see if that'll do it. Make sure to use smart switch to back everything up first. And if that still won't work and it's out of warranty then you would have to resort to using Odin to flash a newer rom
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Tom s

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I did try a factory reset after backing everything up same result
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Goran, Mobile Master

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How long ago did you buy the phone?
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Tom s

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December 2016
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Goran, Mobile Master

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You can Ry contacting Samsung Canada directly or maybe Koodo technical support but I wouldn't be surprised if the answer is to use Odin to flash the newest version.
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TJ Smith

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Hello Tom,

1- Is your device Rooted or Not?

2- Do you have a "custom ROM" ?

3- Was the device from a 3rd party or purchased directly from Koodo?

4- Recommmend you backup your data (via Google or Smart Switch) then do a Factory Reset with the Koodo SIM insode the S7.

5- If your device status is reading "Enforced" and the update not happening, I recommend you use "Odin" to flash the proper Android 7.1 version on your device.

Hope this help and good luck mate.
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Tom s

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It's not rooted that I am aware of, no custom rom, I purchased it right from koodo, and have tried a factory reset to no avail and device status says official
(Edited)
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TJ Smith

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then your only other option is to use Odin to flash the correct Nougat version for your device mate.

Try give client care a call 1st because that situation is for the very least weird.
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Tom s

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Okay thanks
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TJ Smith

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S7 and S7 Edge are scheduled to the Oreo update this summer btw:

https://www.androidauthority.com/samsung-galaxy-s7-edge-update-783942/
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Paul Deschamps, Mobile Master

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Are you using it on Koodo? If not try putting a koodo SIM Card in it, I remember one of my older Samsung S series wouldn't get an update unless I put a koodo SIM in it.
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Tom s

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It was bought from koodo and has a koodo Sim card in it being used through them did have it unlocked though when I was going to switch providers
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TJ Smith

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when you're trying to update the device make sure you put your old Koodo SIM in it. Few devices require the original carrier SIM to update the software.
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Tom s

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I have tired several of the suggestions here and have gotten no where koodo was no help and was on hold with Samsung for over an hour. Also looking into flashing the phone with odin but seems beyond my skill set. Belive the phone will be throw in the trash and will get a new one for sure not a Samsung because this is ridiculous
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Tom s

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Got brave and downloaded Odin lastnight and the firmware from sammobile they didn't have Oreo yet but I will check periodically for it. Got the 7.0 on my phone now seems to have made things alot better for it, few features don't work citing "unauthorized modifications have been made to the device" but I'm assuming that's to be expected. Thanks to all for the help! Much love peace out for now.
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Dennis, Mobile Master

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Did you get a koodo version of the firmware?
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TJ Smith

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Tom make sure you get the KOODO Version of the latest firmware mate and double check your model and sub-model in the "about device" section of your settings.

It should be clean and everything should work if you flash the correct firmware version

https://www.sammobile.com/firmwares/galaxy-s7/SM-G930W8/KDO/download/G930W8VLS3BRC2/211960/
(Edited)
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Tom s

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It is the Koodo version I believe I know what I did wrong I just put the ap file on like sammobile said not every file that was included
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TJ Smith

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Tom good news my Note 4 is running an Android 8.0 custom ROM and so far so good. 
I'll flash the Lineage 15 ROM (Android 7.1) later tonight because most of my friend told me it's more stable for the CPU (motherboard max out on 8.0).

I'll update tomorrow. Back on vacation mode with the kids