Samsung Galaxy S7 still 6.0.1

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  • Updated 1 week ago
  • (Edited)
I have a S7 that won't update it's still stuck on 6.0.1 and when checking manually or through smart switch it says it's up to date
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Tom s

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Posted 1 week ago

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Goran, Mobile Master

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Now that's odd. You might have to factory reset your phone to see if that'll do it. Make sure to use smart switch to back everything up first. And if that still won't work and it's out of warranty then you would have to resort to using Odin to flash a newer rom
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Tom s

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I did try a factory reset after backing everything up same result
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Goran, Mobile Master

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How long ago did you buy the phone?
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Tom s

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December 2016
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Goran, Mobile Master

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You can Ry contacting Samsung Canada directly or maybe Koodo technical support but I wouldn't be surprised if the answer is to use Odin to flash the newest version.
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TJ Smith

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Hello Tom,

1- Is your device Rooted or Not?

2- Do you have a "custom ROM" ?

3- Was the device from a 3rd party or purchased directly from Koodo?

4- Recommmend you backup your data (via Google or Smart Switch) then do a Factory Reset with the Koodo SIM insode the S7.

5- If your device status is reading "Enforced" and the update not happening, I recommend you use "Odin" to flash the proper Android 7.1 version on your device.

Hope this help and good luck mate.
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Tom s

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It's not rooted that I am aware of, no custom rom, I purchased it right from koodo, and have tried a factory reset to no avail and device status says official
(Edited)
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TJ Smith

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then your only other option is to use Odin to flash the correct Nougat version for your device mate.

Try give client care a call 1st because that situation is for the very least weird.
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Tom s

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Okay thanks
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TJ Smith

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S7 and S7 Edge are scheduled to the Oreo update this summer btw:

https://www.androidauthority.com/samsung-galaxy-s7-edge-update-783942/
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Paul Deschamps, Mobile Master

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Are you using it on Koodo? If not try putting a koodo SIM Card in it, I remember one of my older Samsung S series wouldn't get an update unless I put a koodo SIM in it.
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Tom s

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It was bought from koodo and has a koodo Sim card in it being used through them did have it unlocked though when I was going to switch providers
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TJ Smith

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when you're trying to update the device make sure you put your old Koodo SIM in it. Few devices require the original carrier SIM to update the software.
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Tom s

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I have tired several of the suggestions here and have gotten no where koodo was no help and was on hold with Samsung for over an hour. Also looking into flashing the phone with odin but seems beyond my skill set. Belive the phone will be throw in the trash and will get a new one for sure not a Samsung because this is ridiculous
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Tom s

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I tried calling and ended up on hold for an hour and twenty minutes but don't have the time to just sit on hold unfortunately.
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Allan, Mobile Master

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Samsung has a live chat that I've used in the past that's pretty helpful.
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Dennis, Mobile Master

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Why would you throw it in the trash?  6.0.1 is perfectly usable.  Is there a feature in Android Nougat that you are looking for?

When buying an android, I always go into it with the expectation of the OS never being updated as waiting for the manufacturer and carrier to do their part is a test in patience.  Besides, I usually try not to fix what isn't broken.
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Paul Deschamps, Mobile Master

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It's not so much about the features as it is the security updates as there was at least 2 major security issues that have come to light since then so having a device running that vulnerable of software isn't the best idea especially if you're banking on it.
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Dennis, Mobile Master

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If you are banking on your home wifi, I wouldnt be too concerned.  If banks were concerned, they would disallow the app from running on an outdated OS.  Otherwise they would have huge liability issues as well as loss of trust of the public.