Samsung Galaxy S6 screen won't rotate.

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 611 mention

I searched the internet and I found out this is not an isolated issue. Can I get it replaced? In most cases, they were told to have the phone replaced. Can I do the same thing with Koodo?
Photo of Connie B.

Connie B.

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Mathieu Carrier

Mathieu Carrier

  • 4,124 Points 4k badge 2x thumb
Is your screen rotation locked? Have you verified in your settings to make sure that screen rotation is enabled?
Photo of Connie B.

Connie B.

  • 80 Points 75 badge 2x thumb
Yes sir!
Photo of Mathieu Carrier

Mathieu Carrier

  • 4,124 Points 4k badge 2x thumb
Hmmm....odd.....i would say to call *611 from your phone and press option 6 to speak with Tech Support!

This conversation is no longer open for comments or replies.