Samsung Galaxy S6 Edge Factory Unlocked SM-GW925W8

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer relevant

So I've just bought an S6 Edge off eBay few days ago, 64gb white factory unlocked and It's a canadian model with region locked to Winnipeg, Manitoba. But the thing that got me curious is after inserting the sim card and booting into the home screen, I found the Koodo self serve app there and it's not uninstallable, it only allows me to disable and reset the app. Sorry I am new to Android, do android phones automatically install the carrier app on your phone after you insert their sim? Or this phone was originally from Koodo?
Photo of kenny azn

kenny azn

  • 914 Points 500 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
If it's there and you cannot uninstall it then it Was likely a koodo phone before it was unlocked.

Easiest way to tell is remove your SIM and perform a factory reset. The Koodo app shouldn't be there if the device is from Samsung directly.

Hope this helps.
Photo of kenny azn

kenny azn

  • 914 Points 500 badge 2x thumb
but Chad, my point is Koodo doesn't officially carry the white 64gb galaxy S6 edge.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
It could have been installed by the sim. It could have been an internal test unit. Who knows. Do the reset, if it is there it's a koodo phone.
(Edited)
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
If the sim card is still in the phone when the do the factory reset then it doesnt matter. But regardless we know its not a Koodo phone since they dont carry that size/colour edge so resetting it would be a waste of time and potentially deleting important things
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Easiest way to tell is remove your SIM and perform a factory reset. The Koodo app shouldn't be there if the device is from Samsung directly.
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
Sometimes unlocked phones will place a special carrier version of the software onto the phone if you place the SIM card into the phone while it's booting up. I've seen Rogers phones that have been unlocked and used with Bell load Bell TV and Bell Self Serve when the SIM is placed in them during initial setup. It doesn't mean the phone was originally from X provider.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
BB 10 devices sold by Koodo will have the telus app for instance
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
BB 10 devices sold by Koodo will have the telus app for instance
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
Yeah if you put a Telus sim card in it. But that wasn't the case if there wasnt one, at least for me
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
My Q10, Z10 and Q5 all behaved that way. The Z30 had a link to AT&T

This conversation is no longer open for comments or replies.