Samsung galaxy 3 turning on and off by itself can't even use it anymore

  • 1
  • Question
  • Updated 4 years ago
  • Answered
The phone is brand new not even three months old yet and it's turning on and off constantly it will only stay on for about 5 seconds before it restarts itself again.
I have tried taking the SIM card out and it works for a couple of days then it started happening again and now it wont stop! Any suggestions so I don't have to take it in and have a loner phone?
Photo of Amy O'Sullivan

Amy O'Sullivan

  • 80 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Daniel Kim

Daniel Kim, Mobile Master

  • 34,736 Points 20k badge 2x thumb
Hi Amy, I found this link. http://www.technobezz.com/fix-samsung... It may be able to help you out, it seems like you're not the only one with this issue.
Photo of Amy O'Sullivan

Amy O'Sullivan

  • 80 Points 75 badge 2x thumb
I went to the store and apparently it is a Canada wide problem with all Samsung galaxy s3's. He told me the only fix was to factory reset my phone and that I would have in and out service for the next few days It worked but now I've lost everything including all my contacts I thought they were all saved to my SIM but I guess not :(

This conversation is no longer open for comments or replies.