Sales clerk said "referral from friend" came after I signed on for 2+ years. Now it says I should have done it before. What can I do??

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  • Updated 6 months ago
Sales clerk said I had to sign up before "referral from friend" came into effect. Now it says I should have done it before signing up!! What can I do??
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Anne Garner

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Posted 6 months ago

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Timo Tuokkola, Mobile Master

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I'm not sure what you're saying; you signed up with Koodo 2 years ago and NOW someone's trying to refer you? No, you're not going to get credit for that.
(Edited)
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Anne Garner

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Sorry for not being clear.... just signed up 3 months ago (2 year contract).  The clerk told me I had to sign up and both myself and the friend that referred me had to have their bills current....then I could register the referral !!
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Anne Garner

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All I'm trying to do is get my friend his due "referral" bonus... and I was told that if I kept my bill paid current for minimum 3 months, I would eligible for a bonus as well !!
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David, Mobile Master

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The process is described here, and needs be followed to the letter for qualification for the referral.