I am with koodo from last 3 years. On January 15 2018 at 11 am. My call was transferred to loyality department regarding my data issue but the lady who was talking to me in loyality department she dont know how to talk with customer. I dont think so she ever get training to handle customer. She was so rude. She was behaving like she was doing some favours on me, she was arrogant , rude, disrespectful. She said we dont have anything for you if you want to go somewhere else you can...So i am disappointed. and i think we need to move on other cellular provider.