S GS2x to HTC ONE m7, can't acces to 4G

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  • Updated 5 years ago
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Hi, I've change my phone (Samsung Galaxy S2 x) for a HTC one m7. I have 600Mo of Internet 4G on my plan, but I can't acces to it with my HTC, everything else is working, Data are activated but it said disconected. What do I do to get Internet via 4G?
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Benoit Séguin

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Posted 5 years ago

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Dennis, Mobile Master

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According to this link, the HTC does not use the same frequency bands that Koodo has for LTE. It uses 800 MHz, 1800 MHz, 2600 MHz
http://www.phonearena.com/phones/HTC-...

This is why your HTC cannot connect to Koodo's LTE

Koodo uses
HSPA+ 850/1900
LTE Band IV 1700/2100
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Chad Burr, Mobile Master

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Wow I totally missed that it's an HTC ONE. And thought it was the one V. Thanks
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Paul Deschamps, Mobile Master

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The HTC ONE does work on koodo depending what model you got. It's probably because you have to set up the APN settings to those of Koodo's.
Follow this setup process and let us know if it works now
http://koodomobile.com/en/on/switch2k...
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Benoit Séguin

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Thank you Paul and Chad, I set the APN and it works now!
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Paul Deschamps, Mobile Master

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I thought so, good to hear it's working for you Benoit.
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