S5 call log not working

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  • Updated 2 years ago
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We just upgraded to the Samsung Galaxy S5 Neo and the call log has stopped showing any calls since April 10th.  How do you get it to show the most recent calls and missed calls?
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Dana Freeman

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Dana,

Are you referring to the phone app on the S5 Neo that shows you your recent calls?
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Dana Freeman

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Yes. When i go into the phone app there is logs favourites and contacts. The last call thst was showing on the log is from April 10 and it does not even show the calls we have made
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Mathieu, Mobile Master

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So is April 10th the earliest log that exists or the newest log on your phone?
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Dana Freeman

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No the log goes from feb 13th. We just upgraded the phone and they transferred the old info to the new phone
Anna, I do not have the option to call up all logs. What can I do.
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Anna

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Hey Dana! When you go to the "logs" section, you should have the option to see all logs, missed calls, dialed calls, etc. I believe that your phone is set to "received calls". Change it to "all logs" to see your complete call history. Let us know if that helps! :)


(Edited)
I don't have the option of getting  all call logs
Worked OK thatnks
What can I do?
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Robert, Mobile Master

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What options do you have?