s4 problems

  • 2
  • Question
  • Updated 5 years ago
  • Answered
Been having problems with s4 phone. Battery is dying much too quickly. Was always questionably bad but today, after a full charge, it's down to 22% after an hour. Power saving mode is always on. Also, my SD cards keep getting corrupted. Phone is about 3 months old. What can I do?
Photo of Nick Burke-Gaffney

Nick Burke-Gaffney

  • 100 Points 100 badge 2x thumb

Posted 5 years ago

  • 2
Photo of Daniel Kim

Daniel Kim, Mobile Master

  • 34,736 Points 20k badge 2x thumb
Wow that fast, do you use 4g lte? or do anything else that drains battery very quickly. It could be a discharged battery, see if you can get a replacement.
Photo of Nick Burke-Gaffney

Nick Burke-Gaffney

  • 100 Points 100 badge 2x thumb
4g lte is available but I am on wifi more often than not.
Photo of Erwin

Erwin

  • 23,576 Points 20k badge 2x thumb
Hello Nick,

It may be caused by your external SD Card. Wat if we try removing the SD card and see what happens?
Photo of Xavier

Xavier

  • 7,610 Points 5k badge 2x thumb
1. Back up your contacts, media, etc
2. Perform a factory Reset.
After you install all apps and restore media & contacts. Wait until battery reaches its minimum and power it off and charge the battery for up to 8 hours to complete a full battery charge. (While phone is off)

Samsung confirmed having some issues. Read → http://au.ibtimes.com/articles/513540...
However, I don't think your phone has a swelling issue.. obviously. but there was some other battery issues going on.
but the steps provides should solve it. (I had the same issue).
Photo of Nick Burke-Gaffney

Nick Burke-Gaffney

  • 100 Points 100 badge 2x thumb
I will try. FYI I'm on my second SD card. my first got corrupted somehow and the same happened to my second but now seems ok after a reformat.

This conversation is no longer open for comments or replies.