S4 not receiving texts

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  • Updated 5 years ago
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My S4 does not receive texts. Can anyone help?
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Dustin Moen

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Posted 5 years ago

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Ahmad

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So you can send texts but not receive them? Can you make/receive calls? Try removing the battery first and putting it back in. This basically "refreshes" the phone.
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Dustin Moen

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Yes I can send texts, but not receive them. I can make calls, but cannot receive calls. I tried removing the battery and SIM card last night and that solved nothing.
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Dustin Moen

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When I tried calling my cell it just went straight to voicemail.
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Khaleila

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Hey Dustin,

I recommend giving our techs a call. Please dial 1-866-995-6636 #6 from a land line and they’ll be able to assist you further.

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Dennis, Mobile Master

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I think you have the do not disturb feature on (Blocking Mode)

->Settings->My Device tab->Blocking Mode
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Mandy Nicole Dennis

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I'm having the exact same problem with my S4. Did you find out what was wrong?

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