S4 text problems

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  • Updated 4 years ago
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Samsung S4 mini text messages: Randomly and for no reason at all when navigating from one text msg to another it stops responding and the application freezes. I have to close the text message folder and reopen it to function again otherwise nothing changes. I have done soft and hard reboot of the phone but no changes. Randomly does it. Help :0
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Jean Houde

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Posted 4 years ago

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Daniel Kim, Mobile Master

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I would return it if you're still within the 15 day return time frame. If not, have you tried clearing app cache? Settings> App manager>pick the app> clear app cache. Be careful not to accidentally clear app data.

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