s4 keeps turning off then battery dies

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  • Question
  • Updated 1 year ago
my battery reads60% but will turn off and when turned back on it dies
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Jessica Hooper

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  • frustrated

Posted 1 year ago

  • 1
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Robert, Mobile Master

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Hello Jessica,

How old is the phone? 
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Jessica Hooper

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about 3yrs old
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Allan, Mobile Master

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It may be possible that the battery needs to be replaced. Sometimes when batteries get old their percentage readings can go off so you can go from 60-0% in seconds.
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David, Mobile Master

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Also, bursts of high battery consumption can cause the phone to shut down to protect itself as it thinks the battery is depleted.