S4 and I bought an international package but I'm unable to send text message. I can receive them though. I'm in the Netherlands.

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Not sure why I can not send text message. I'm in the Netherlands and bought an international package before I left home. I have a Samsung S4. I can receive text messages ok.
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frank

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Posted 2 years ago

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Goran, Mobile Master

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Did you turn on the two free add-ons for roaming as well? You can check on your self-serve app.
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frank

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You lost me what add on
(Edited)
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Chad Burr, Mobile Master

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If you're able to receive messages then you have service, this fact would point to your device being the culprit. Since you have an Android device, goto settings, applications, messaging, clear the cache from the app.


Restart your device and try again.


If the problem persists, try using a different messenger like Chomp or gosms pro.
(Edited)
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frank

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Thanks I'll need try a different messenger. Clearing cache didn't work.
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Melissa, Employee

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Just confirming, you're not entering the phone number any differently to text?
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frank

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No I ended up downloading a different app this afternoon.
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frank

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The one that came with the phone didn't work here. Kinda sucks.

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