S3 unlock code not valid

  • 1
  • Question
  • Updated 5 months ago
I have an S3 from koodo. The rep on the phone gave me an unlock code. IMEI in the email matches. However, the unlock code did not work. 

How do I get a correct unlock code? Will I have to call in and pay the 10$ fee again?
Photo of Graham L.

Graham L.

  • 230 Points 100 badge 2x thumb

Posted 5 months ago

  • 1
Photo of Dinh

Dinh, Mobile Master

  • 33,224 Points 20k badge 2x thumb
You don't have to pay for something you cannot do it yourself.

I would suggest you send message to their facebook, they will get back to you later. Or you can try Telus system. You should also include your failed code, so they know.