Why is it that koodo condones ruininging a persons credit rating through metropolitan credit adjusters even when you have paid off your account in full as of dec 15, 2015? It says "Koodo" is still looking for money when i went to the bank for a loan. Koodo and my account said that I paid it off in full (.34 owing) in dec 2015!! Brutal. Koodo rep. lied to me saying it takes 2-3 years to have that removed which i know not to be true and when i spoke with metropolitan credit adjusters, they said it should have been removed in december 2015. Do not think i will use Koodo again or telus. not cool when the reps lie to you.