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Is there a way of shutting of roaming on a phone? I was still in Canada on the river and got charged roaming charges. I have an LG G5. I know with my older phones I had the option to turn it off.
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Ryan B

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Posted 1 year ago

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Dennis, Mobile Master

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Settings>Mobile networks>Network operators
here you can turn off Select Automatically and manually select Koodo.  This will prevent roaming onto other networks
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Robert, Mobile Master

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Hello Ryan,

You can try off roaming by selecting manually the carrier  you want your cell phone to connect to

(here's how)

Have a good day.
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Goran, Mobile Master

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For turning off data roaming go to settings -> networks - > more ->Mobile networks -> turn off data roaming.

Lg g5 apparently has a "roaming guard" feature which requires you to confirm that you want to accept or make a roaming call but I see this on SpRint and am not sure if it's unique to sprints firmware but look in networks -> roaming and look for roaming guard. There's also a roaming mode in the same menu that's supposed to block roaming outside of your home network but I'm fairly certain that is a carrier specific thing. Again see if its in there. If neither of these is a hint you will have to do as Dennis and Robert said.
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Allan, Mobile Master

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That option isn't available on the Koodo varient of the G5. The only option is one for data roaming that can be turned off.
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Another option is to remove the $0 roaming enabling add-on in self-serve. Without it, you will not roam on foreign towers. This might result in spotty coverage in certain areas, but at least you wouldn't incur any roaming usage. If you were to plan a trip and were to deliberately choose to roam, you could go back in self-serve and add the add-on again.
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David, Mobile Master

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I believe that will not prevent connection to US carriers, just other international carriers.
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Robert's instruction to lock onto one carrier is probably the best way to go.

On some LG phones, mobile data will turn itself back on after a reboot or a lost wifi connection. You may or may not get a warning notification regarding roaming, but it's all too easy to tap on the wrong choice by mistake.
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if you phone up Koodo and complain.  Get them to triangulate your location as that information is recorded and they will quickly reverse the charge.   I visit Niagara Falls often and get dinged when west of the falls as the US towers don't do a good job at pointing only towards the US and not Canada.  
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Allan, Mobile Master

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I suggest you follow the method states above of choosing Koodo as your carrier instead of automatic. This will prevent you from having to call Koodo everytime you get roaming charges

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