Roaming outside of Canada and the USA, what do I need to add so my phone will work?

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What do I need to have active on my account (postpaid) in order for my phone to work abroad? Will it work if I only add a roaming plan/package or do I have to have pay per use international voice roaming and other things also activated?
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Andrew

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Posted 3 years ago

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Dennis, Mobile Master

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This FAQ should help: http://help.koodomobile.com/coverage-...

Everyone should be able to Roam unless they are prepaid or on the spending limit program
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Andrew

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Okay thanks. But I wanted to confirm if I need any add-on(s) on my account in order to make roaming possible, as this is the part I'm unsure of.
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Dennis, Mobile Master

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If you have a phone with a SIM card,

Step 1: Go to the Plans and Add-ons page and select Add-ons. If you do not already have Pay Per Use Intl Long Distance add-on ($0/month) in your included services or optional add-ons, add this. In addition, you will need to add International Voice Roaming ($0/month) in order to call and text, while travelling outside of Canada and the U.S.

Step 2: After you've added the above feature successfully, return to the Plans and Add-ons page and add International Data Roaming. This feature will not be available until you complete Step 1. This is a $0 add-on and will enable you to use data services while travelling abroad. Just a heads up, you’ll only need to complete this step if you want to use data while travelling. If you’re not planning to use data, you can skip this step.

If you have a phone without a SIM card, you simply need to ensure you have Pay per use international calling add on($0/month). Without this feature, you will not be able to call or text.

Once you complete these steps, you’ll be able to use your Koodo phone while travelling abroad, being charged at the pay-per-use rates below.

International Roaming Rates
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Heather Brown

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I picked up a manufactured unlocked phone from Yippz. It's Dual SIM. and it has tethering & wi-fi built in. I'm really excited to have it because, I am going to be traveling and I can take it with me and use it oversea's. All I have to do is pick up a sim card in the country I am visiting at the airport or at a store. This way I can make local calls and call home cheaper with the plans they offer.

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