Roaming

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  • Updated 2 years ago
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Do we get charged for the roaming itself (having the phone on while in another country) or just when we start to make/receive calls and/or text?
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Alex D

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Posted 3 years ago

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Dennis, Mobile Master

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Only when you use it for talk, send/receive text, or use cellular data
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Alex D

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Perfect. Thank you!
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Daniel, Employee

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Hi Alex D! You should remove the sim card or put the device on airplane mode just in case.

Here is a link with pricing http://koo.do/Im7Mcg in case you decide to use your phone while roaming.

Have a great trip! :)
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BobTheElectrician

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It's relatively easy to control voice or data, just don't answer, but not incoming text. One unwanted incoming and DING, you're paying.

Follow Daniel's advice.
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Hellothere

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Well, TELUS(including Koodo) was the only Canadian provider to charge a fee for incoming texts while roaming, but they do not do that any more (I wonder who talked some sense into them?). So, no you are not paying.
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Hellothere

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*according to the link Daniel posted, this is only true for U.S, Hawaii, Alaska. WOW. TELUS made it free worldwide. I guess someone still needs to talk some sense into Koodo's top people.
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Jane Best

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I just purchased the $15 roaming texts upgrade and am travelling to Germany tomorrow. Should I disable airplane mode when making and receiving these texts? Otherwise I think I need to keep airplane on to avoid roaming charges?
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Dennis, Mobile Master

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Correct. Just make sure your data is disabled

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